AI Chatbots
Customer Service AI Assistant
Client
GlobalRetail Inc
Project Type
AI Chatbot
Project Date
Mar 2025
Project Overview
Multilingual AI chatbot for 24/7 customer support with natural language understanding
Project Overview
We developed an advanced AI chatbot that provides intelligent customer support across multiple languages and channels. The bot uses natural language processing to understand customer queries and provide accurate, contextual responses.
Key Capabilities
- Support for 15+ languages
- Integration with CRM and ticketing systems
- Sentiment analysis and emotion detection
- Seamless handoff to human agents
- Self-learning capabilities
- Voice and text support
Results
The AI assistant handles 80% of customer queries automatically, reducing response time by 90% and improving customer satisfaction scores by 45%.
Project Duration
🏢 EnterpriseTechnologies Used
Python
TensorFlow
RASA
DialogFlow
AWS Lex
Node.js
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